Technical Support - Spice UP App

Thank you for using Spice UP App. If you need help with your account, orders, cashback or with the operation of the application, you are in the right place.

Support contact:
Si encontrás algún problema técnico o tenés dudas, podés comunicarte con nosotros por medio de whataspp 8SPICEUP (+506 8774-2387) por correo electrónico a info@spiceuprewards.com.
Our opening hours are from Monday to Friday, 8:00 a.m. to 6:00 p.m. (GMT-6).

Information needed to help you better:
In order to provide you with faster and more efficient service, please include in your message your full name, the email associated with the app, a phone number (optional), a detailed description of the problem, screenshots if possible, and the date and approximate time the incident occurred.

Frequently Asked Questions:
To update the app, open the App Store, search for “Spice UP App” and touch the button Update if available.

If you are unable to log in, verify that your email address is correctly entered or request a password reset from the app.

Cashback is automatically accumulated in your account according to your status within the program. You can check your balance and movements from your profile in the application.